Frequently asked questions
How do I place an order?
Simply browse our products and add items to your cart. At cart, fill in your email, shipping country, and preferred payment method (bank transfer or card). Click “Inquire Now” and our team will get back to you with an invoice and payment instructions.
Which countries do you supply to?
We serve businesses globally, with regular clients in:
- (UK & EUROPE)
- (UAE, Saudi Arabia)
- (USA, CANADA)
Do you have a minimum order quantity (MOQ)?
Most products are sold by the dozen (each dozen = 12pcs). Some are sold by carton (Carton= 48pcs)
What payment methods do you accept?
We accept bank transfers and credit/debit card payments. Please note, card payments include a 6.5% service fee on the total bill.
When will I receive my order?
After payment confirmation, we dispatch your order and provide a tracking number by email. Delivery typically takes 5–7 working days, depending on your location.
Are your products authentic?
Absolutely. We only supply directly from verified manufacturers and distributors. All products are 100% authentic, original, and factory-sealed unless stated otherwise.
Can I request specific brands or products not listed on your website?
Yes. We offer sourcing support for many brands beyond what's displayed. Let us know what you're looking for — if it's available in the region, we’ll find it for you.
How do I contact Souk Dubai team?
You can reach us anytime at:
📧 info@soukdubai.com
📱 WhatsApp: +971 56 550 6219